Terms & Conditions

This Agreement was last modified on 18 December 2016.


Privacy Policy Yum! Restaurants (New Zealand) Sai Shiva Private Limited (hereinafter referred to as either, Company, We, Us, or Our) is committed to protecting the privacy of personal information you may provide Us on this Website (the Site). We believe it is important for you to know how we treat your personal information. The terms of this Privacy Policy apply to all users of this Site. If you do not agree with the terms of this Privacy Policy, you should immediately cease the use of this Site.

Delivery Orders are subjected to
Your address falling in the defined delivery area of the nearest restaurant
The delivery address is mapped to the nearest restaurant that delivers in your area

Availability of the restaurant online

In case the delivery locality is not listed in the restaurant locator, delivery orders cannot be placed; however, you may choose to pick up your order at the nearest Parakai Pizza Hub restaurant.
Offer valid only in participating restaurants & not valid at Company outlets at the airport.
Min Order Amount for Delivery is $ 30 NZD (inclusive of taxes)

The menu is displayed as per the availability of the menu items in the mapped restaurant

In case certain menu items are not listed in the menu page, the particular restaurant does not/is not carrying those items in the menu

In case of nonavailability of ordered product at the mapped restaurant, the order would not be executed. Same would be informed by the restaurant to you.
Product images are for illustration purpose only. Actual product may vary.
Company products are for immediate consumption.
The complete code has to be punched in the coupon section for availing the coupon
The coupon code is not case sensitive
The coupon may not work if the conditions defined in the coupon details are not fulfilled in the order

Parakai Pizza Hub reserves the right to accept or reject any coupon without any prior notice
It is mandatory to punch in the coupon before placing the order for its redemption

Each Coupon can be redeemed only once. Once availed, the coupon code shall expire & cannot be reused except for the ones mentioned on https://online.pizzahut.co.in/offer/listing which can be reused but only once per transaction
The coupons are valid for a specified period only and will not be accepted after the expiry of the validity period
Terms and Conditions for all coupons
By accepting the Coupon to avail the offer, it is deemed that the users have agreed to all the terms and conditions of the Coupon
Coupons cannot be clubbed with any other offer/scheme being run by the Company.
Coupons are not applicable on Big Pizza, Beverages, Magic Pan, Beverages & Meal Deals
All prices are exclusive of taxes
Only one coupon is valid per order/ transaction.
All coupons have limited validity
The company offers not valid on combo meals, discounted meal offers Big Pizzas, Magic Pan, Birizza & Beverages.
Company offers cannot be redeemed for cash or exchanged with any other product.

Offer valid only in participating restaurants

Terms & Conditions for Don’t Cook Wednesday Offer
Offer Applicable only on Wednesday on medium size pan pizzas. Offer not applicable on the classic range. Valid on only dine-in and takeaway. Offer valid on order of 2 medium pizza on delivery. Cannot be combined with any other offer or discount. Offer valid in select stores. Company reserves its right to alter/withdraw/extend any offers/promotions at any time without giving any prior notice & without assigning any reason whatsoever. Price exclusive of applicable taxes.

Terms and Conditions for WOW Take Away Offer

Offer applicable only on medium size pan pizzas.
Valid on takeaway orders only. Not valid for Dine-In or Delivery.

Limited time offer.

Cannot be combined with any other offer or discount.
Offer valid in select stores.
Company reserves its right to alter/withdraw/extend any offers/promotions at any time without giving any prior notice & without assigning any reason whatsoever.

Price exclusive of applicable taxes.

Offer not valid for Airport Stores, PHD-Yamuna Expressway, PHD-Medicity Gurgaon, PHD-Howrah Station, PHD-Logix Mall, PHD-Pacific Mall Dehradun, PHD-World Trade Park Jaipur, PHD-Waves Mall Jammu, PHD-GIP Mall Noida, PHD-Shimla, PHD-Dana Pani Karnal, PHD-Neelkanth Karnal, PHD-Aerocity New Delhi, PHD-McLeod Ganj, PHD-Rajpura Punjab, PHD-Subhash Nagar, PHD-Dimapur Nagaland, PHD-Forum Mall Hyderabad, PHD-Mani Square Kolkata, PHD-Kolkata 3 Forum, PHD-Pacific Mall Kaushambi, PHD-Forum Mall Mangalore, PHD-Gaur Mall RDC Ghaziabad, PHD-Akshardham Metro Station New Delhi, PHD-Cyber Hub Gurgaon, PizzaHut Express Westend Mall Pune, PizzaHut Express Reliance corporate park Mumbai.

Terms and Conditions for Unlimited Pizza Friday:

Offer valid only on Friday.

Upgrade to Unlimited Pepsi @ Rs. 99.
Add cheese to garlic bread @ Rs. 29.
Offer valid on select medium pan pizzas and for in-store consumption only.
The deal is nonshareable i.e. one UPF deal can be consumed by one guest only.
Offer valid in select stores only.
Applicable taxes extra.
Terms & Conditions for 1-minute takeaway offer:
Valid on takeaway orders only. Not valid for Dine-In or Delivery.
Online payment needs to be made in advance to enjoy the 1-minute takeaway journey.
Cash payments are not accepted for 1-minute takeaway orders.
Only the customer ordering the pizza needs to collect the pizza to be able to experience the 1-minute takeaway.
Customer needs to have his/her location services ON & give Parakai Pizza Hub permission to track his/her location while going ahead for the 1-minute takeaway. Parakai Pizza Hub will stop tracking the customer once the order has been fulfilled.

1-minute takeaway is valid in select Hyderabad stores currently.
The countdown for the 1-minute takeaway experience starts basis the pickup time (calculated basis the distance of the consumer from the store) allotted by Parakai Pizza Hub, this picks up time is shared on order confirmation page & via SMS. Parakai Pizza Hub endeavors to serve your pizza hot & fresh from the oven within 1 minute of entering the Parakai Pizza Hub store.

Parakai Pizza Hub takes 15 minutes to cook & pack the pizza, this is the quickest pick up time the customer can collect his order (depending on customers distance from the store).
Pick-up time is calculated as time at which the customer has successfully placed the order + 15 minutes.

Company reserves its right to alter/withdraw/extend any offers/promotions at any time without giving any prior notice & without assigning any reason whatsoever.

By taking the one-minute takeaway option, you accept to share your location data with Parakai Pizza Hub for tracking you to serve you better.

DISCLAIMER for Uber Ride Program on Parakai Pizza Hub Website
By clicking on the Uber (“Uber”) Icon, You (“You”) acknowledge and agree that Yum Restaurants (India) Private Limited (“Yum”)/Parakai Pizza Hub (“Parakai Pizza Hub”) does not provide transportation or logistics services or function as a transportation carrier and that all such transportation or logistics services offered to you by clicking on the Uber Icon are provided by Uber Or its Sub-Contractors or any of its affiliates.

Some pages on Uber’s website or its mobile application may contain links to other websites (external links). Yum/Parakai Pizza Hub does not make any warranties or representations of any kind in relation to the content of any linked web pages. Nor is the external link an endorsement of any product and/or service advertised on the linked web pages.

Further, you understand and agree that in no circumstance shall Yum/Parakai Pizza Hub be liable to you in the event you suffer any loss, harm, injury, damage, claim, demand, action, cost, expense or any other liability of any kind due to your use of the services provided by Uber as a result of you clicking on the Uber icon on Parakai Pizza Hub’s web pages.

Modify / Cancel the Online Order

The online order once placed cannot be modified or canceled either through the website or offline by calling the restaurant or at Call Centre.

However, you can get an update on the status of the order by calling the restaurant directly or at Call Centre

In case of a late delivery of a prepaid order or in case if payment is debited but orders not placed, you can log a complaint at the call center by dialing in 39883988 preceded by respective STD Code of the city (for a 4 digit STD code, no will be 3988 398). Once acknowledged, the amount will be refunded within 21 business days or next credit cycle, if paid via credit card.
30 Minutes or Free
*Order of 4 or more Pizzas qualifies as a bulk order. Not valid for service promise of '30 minutes or free'. Maximum Parakai Pizza Hub liability is Rs300. '30 minutes or free' promise applicable at first barrier point (security guard/reception etc.) Parakai Pizza Hub reserves the right to withdraw the service promise w ithout prior information. '30 minutes or free' promise is NOT APPLICABLE on New Year's Eve, public holidays, religious festivals, Wednesdays and for the 50% Off offer. The service promise may be withdrawn temporarily in view Of difficult operating conditions for delivery, to be announced at the time of order taking. Valid for home delivery only. Minimum order of 1 pizza or Magic Pan set of 4 required for delivery. Extra charges will be levied for carry bags. Prices subject to change without any prior notice. Taxes Extra Conditions Apply

General Condition

The company reserves its right to alter/ withdraw/ extend any offers/ promotions at any time without giving any prior notice & without assigning any reason whatsoever.
Offer/ promotions subject to Force Majeure conditions.
All disputes related to any offers/ promotions will be subject to the exclusive jurisdiction of the court of New Delhi only.


The company collects personally identifiable information that you may voluntarily provide on online forms, which may include: user registration, contact requests, guest comments, online surveys, and other online activities. The personally identifiable information (Personal Information) collected on this Site can include some or all of the following: your name, address, telephone number, email addresses, demographic information, and any other information you may voluntarily provide. You will have the choice whether or not to disclose such Personal Information in the above activities; however, some parts of the Site and some services may be more difficult or impossible to use if you choose not to disclose Personal Information. At the time of registration, you will have the option to receive future offers and updates from the Company by checking the appropriate opt-in box. If you choose to opt-in, your Personal Information will be kept in a secured database and We will alert you via email to new features, special offers, updated information and new services.

In addition to the Personal Information identified above, Our Web servers automatically identify computers by their IP addresses. The company may use IP addresses to analyze trends, administer the Site, track users movement and gather broad demographic information for aggregate use. To emphasize, IP addresses are not linked to Personal Information. Further, Our Site may use technologies such as cookies to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial Websites that allow small text files to be sent by a Website, accepted by a Web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit Our Site, Our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. You do not need to enable cookies to visit Our Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. To emphasize, cookies are not linked to any Personal Information while on this Site. It does not contain your name, address, telephone number, or email address.


The company may use your Personal Information for any of the following purposes:

to understand the use of the Site and make improvements;
to fulfill prizes;
to register visitors for online activities they choose to participate in such as contests, surveys, employment applications, comment forms, or any other online interactive activities;
to respond to specific requests from visitors;
to protect the security or integrity of the Site if necessary;
to send notices ( if consent is provided) of special promotions, offers or solicitations; and in general (if consent is provided), to promote and market Company's business and various products.

Trademark Notice

This Website contains many valuable trademarks and service marks owned and used by Parakai Pizza Hub, Inc. and its subsidiaries and affiliates throughout the world. These trademarks and service marks are used to distinguish Parakai Pizza Hub's quality products and services. Parakai Pizza Hub, Inc.

Users agree that any trademarks, logos, trade names and/or identifying slogans, which are the property of Company, cannot be used by any users for any purpose.

No users shall publish, nor cause to be published any advertisement or make any representations oral or written which might confuse, mislead or deceive the public, which is detrimental to the trade name, goodwill or reputations of the Company.

Copyright Notice

The text, graphics (except the trademarks as noted above) and HTML and PHP code contained in this Website are exclusive.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form